Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using HailPDF ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

HailPDF provides online PDF and image processing tools. Files are processed securely on our servers and deleted immediately after processing. We do not retain, store, or share your files.

3. User Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 13 years old to use the Service.
• We reserve the right to suspend or terminate accounts that violate these terms.

4. Usage Limits

The Service operates under a fair use policy:

• Anonymous users: 5 downloads per tool per day.
• Free registered users: 10 downloads per tool per day, up to 10MB per file.
• Pro subscribers: 500 downloads per tool per day, up to 100MB per file.

5. Acceptable Use

You agree not to use the Service to:

• Process files containing illegal content, malware, or copyrighted material without authorization.
• Circumvent, disable, or interfere with security features of the Service.
• Use automated tools to scrape or excessively use the Service beyond stated limits.
• Impersonate other users or provide false information.

6. Privacy

Your use of the Service is also governed by our Privacy Policy. Since files are processed securely on our servers and deleted immediately after use, we retain no copy of your documents.

7. Intellectual Property

The HailPDF brand, logo, and underlying software are owned by HailPDF. You retain all ownership of files you process through the Service.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or that processed files will meet your specific requirements.

9. Limitation of Liability

To the maximum extent permitted by law, HailPDF shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

10. Changes to Terms

We may update these terms at any time. Continued use of the Service after changes constitutes acceptance of the new terms.

11. Contact

For questions about these terms, contact us through the HailPDF homepage.